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Housekeeping Department Vocabulary: Job Titles & Daily Tools

Once you know the hotel and your colleagues, the next step is knowing your own department — who does what, and which tools you'll reach for every day.
Who Does What
| English | Bahasa Indonesia |
|---|---|
| Room attendant | Petugas kebersihan kamar |
| Linen runner | Petugas antar-jemput linen |
| Public area cleaner | Petugas kebersihan area umum |
| Turndown attendant | Petugas turndown (persiapan malam) |
A question you'll hear often: "What do you do?" — answer with "I am a room attendant."

Workspaces & Equipment
| English | Bahasa Indonesia |
|---|---|
| Housekeeping office | Kantor housekeeping |
| Trolley | Trolley / kereta dorong perlengkapan |
| Linen room | Ruang linen |
| Supply closet | Gudang perlengkapan |
Reporting & Digital Devices
Most modern hotels track room status digitally, so this vocabulary matters just as much as the physical tools.
| English | Bahasa Indonesia |
|---|---|
| Report | Laporan |
| Handheld device | Perangkat genggam |
| Tablet | Tablet |
| App | Aplikasi |
| Log in | Masuk (ke sistem) |
| Scan | Memindai |
| Sync | Menyinkronkan |
| Update status | Memperbarui status |
Example: "Log in to the app, scan the room, then update the status."
Practise until it's automatic
Try the short quiz below to see how well you know your department's job titles and tools.